Step 1: Gather your account information:
To set up Smyth Auto Parts on PartsTech, you’ll need a few pieces of information. To set up your account, you’ll need the following:
(1) Your Customer Number -and- (2) The address of your Smyth Auto Parts store location
How to find your Customer Number.
Your customer number (sometimes referred to as an Account ID) can often be found on any recent invoice. If you’re having trouble finding your customer number you can call up your servicing location and ask them.
Step 2: Entering your Customer Number on PartsTech
To enter your account information on PartsTech, return to the Supplier Setup screen. Click the add a new supplier button (see image below)
Use the Suppliers Map to search for your supplier.
You can search by zip code or by typing the name of the supplier. Once you’ve found the supplier click the “+” icon (see image below)
Click “I know my account info”
Enter your Customer Number and select your servicing location.
What does account pending mean?
As soon as you enter your account information PartsTech will verify this information with your supplier to enable online ordering at through your wholesale account. This process can sometimes take up to 48 hours.
If you’re setting up a new account on PartsTech for the first time, please be sure to complete the registration process and confirm your email. Also, don’t forget to set up your other preferred parts suppliers.
Next time you log on to PartsTech, you will be able to see the status of your account in your Supplier Settings. Look for the green “Account Verified” message. That means your account is set up and ready to go.